ICTTEN415
Install and configure internet protocol TV in a home network


Application

This unit describes the skills and knowledge required to arrange a secure internet protocol (IP) network for a customer.

It applies to individuals who install Next Generation Networks (NGNs). These IP networks provide fast internet, voice over internet protocol (VoIP), IPTV and internet TV services.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to implement IPTV in a home network

1.1 Obtain and clarify work health and safety (WHS) requirements and risk control measures and procedures for a given work area, with appropriate personnel

1.2 Evaluate existing customer home network equipment for operational status

2. Design IPTV integration to a home network to meet customer requirements

2.1 Prepare a configuration layout integrating IPTV to existing customer network using IPTV network elements to provide optimum video delivery service

2.2 Select IPTV network elements to provide optimum video delivery service

2.3 Obtain configuration instructions for network elements

2.4 Design connection plan to integrate customer network elements and optimise system performance

2.5 Identify any connection problems and amend design plan

3. Implement IPTV design plan to a home network

3.1 Interconnect network elements according to design plan using manufacturer’s instructions and IP addressing schemes

3.2 Configure and test network elements to provide integrated IPTV to the existing system

3.3 Provide a free-to-air (FTA) connection over digital video broadcasting – terrestrial (DVB-T) to complement the IPTV service

3.4 Set up customer specific operations as required

3.5 Configure security measures in an IPTV network to protect against security threats

3.6 Troubleshoot home network according to manufacturer’s specifications and escalate unresolvable items to the service provider

4. Complete and document network installation

4.1 Restore worksite to safe condition, according to established safety procedures

4.2 Record and store essential installation information

4.3 Notify appropriate personnel of completion of the task and obtain sign-off

Evidence of Performance

Evidence of ability to:

create and follow implementation plans for internet protocol television (IPTV)

install relevant network hardware and software

configure and test IPTV network according to specified guidelines

integrate IPTV to existing network

produce appropriate documentation

implement secure network.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

explain competing video delivery over broadband networks

outline current industry-accepted hardware and software products

summarise IPTV configurations

clarify IPTV protocols and encoding techniques

summarise networking technologies, incorporating substantial depth in network operating systems and IP networks

outline transmission technologies and protocols

summarise video compression formats

describe the common issue that affects home network performance.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

a site where installation and configuration of an IPTV network may be conducted

equipment currently used in industry

information on different protocols

relevant technical information, legislative requirements and other site and project-related documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance

Criteria

Description

Reading

1.1, 3.1

Recognises and interprets complex technical specifications and related information

Writing

1.1, 2.4, 2.5, 4.2, 4.3

Uses clear, specific and industry-related terminology to produce plans and update workplace documentation

Oral Communication

4.3

Articulates clearly and concisely to provide advice and guidance to customers and personnel

Uses well-developed listening and questioning techniques to confirm understanding

Navigate the world of work

1.1, 4.1

Takes personal responsibility for adherence to organisational procedures and protocols, and legal and regulatory responsibilities relevant to own work

Get the work done

1.1, 1.2, 2.1-2.3, 2.5, 3.1-3.6

Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these when troubleshooting existing technology

Works logically and systematically to monitor, analyse and action job priorities

Implements actions according to a predetermined plan, making adjustments if necessary

Makes decisions quickly and intuitively in familiar situations requiring immediate attention, drawing on past experience to identify key variables and determine the best course of action

Uses analytical processes to resolve a predictable range of network problems, establishing criteria for deciding between options and seeking input and advice from others when escalating difficulties


Sectors

Telecommunications – Telecommunications Networks Engineering